Who May Qualify?
To receive services through ALTCS, an individual must:
- Meet medical eligibility requirements.
- Meet Medicaid financial eligibility guidelines.
- Need assistance with daily activities such as bathing, dressing, eating, mobility, or supervision.
Step 1: Apply for ALTCS
The first step is determining whether your loved one qualifies for ALTCS services.
You can apply by:
Calling the statewide ALTCS line at (888) 621-6880
Completing an application through AHCCCS online
Step 2: Determine the Appropriate Service Program
Once approved, individuals are placed into a program that best meets their needs. Programs may include:
ALTCS Elderly and Physical Disability (EPD) Program
For older adults and individuals with physical disabilities who require long-term care services.
Division of Developmental Disabilities (DDD)
For qualifying individuals with developmental disabilities who need long-term support services.
Step 3: Choose How Care Is Provided
Care services may be delivered through:
Agency-Based Care
- A contracted home care agency is assigned.
- The agency hires and manages caregivers.
- The agency handles payroll and employment requirements.
Self-Directed Care Options
Some programs allow participants greater flexibility in choosing caregivers, including certain family members, depending on program rules and approval.
Important: Caregivers are not paid directly by Medicaid. Payment is administered through an approved agency or financial management system.
Step 4: Complete Caregiver Requirements
Once selected as a caregiver, individuals may need to complete:
- Background checks
- Fingerprint clearance (when required)
- State-required caregiver certifications
- Agency onboarding requirements
- Initial training and evaluations
Training and onboarding requirements vary depending on the program and agency.
Beginning Care Services
After approval:
- A care plan is developed outlining approved services and hours.
- Caregivers provide services according to the care plan.
- Timesheets or electronic visit verification may be required for payment.
Need More Information?
Arizona Caregiver Resource Line
888-737-7494
AHCCCS
Learn more about Arizona Medicaid services through AHCCCS.
Find Your Local ALTCS Office
Use the AHCCCS Office Locator to find the office nearest you.
How the Native American Disability Law Center Can Help
The Native American Disability Law Center provides information, resources, and advocacy to Native American individuals with disabilities and their families. If you have questions about accessing services, understanding your rights, or navigating disability-related programs, our team may be able to assist.
Contact us to learn more about available resources and support.
